Who We Are

The Pavilion Hotel (Brighton) Ltd T/As Kings Hotel gather and process your personal information in accordance with this privacy policy and in compliance with the relevant data protection Regulation and law. This policy provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.

The Pavilion Hotel (Brighton) Ltd T/As Kings Hotel registered office is at 134 Wigmore Street, London W1U 3SE and we are a company registered in England and Wales under company number 2863356. We are registered on the Information Commissioner’s Office Register of Data Controllers and act as the data controller/data processor. Our designated Data Protection Officer/Appointed Person for the organisation is Carol Williams, and we can be contacted at 134, Wigmore Street, London W1U 3SE.

 

Information That We Collect

The Pavilion Hotel (Brighton) Ltd T/As Kings Hotel processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than already specified in this policy.

 

The personal data that we collect from is: –

Name
Date of Birth
Home Address
Personal Email
Business Email
Home Telephone Number
Work Telephone Number
Mobile Telephone Number
Passport Number
Credit / Debit Card Details

 

We collect information in the below ways: –

Application forms
Booking forms
Telephone
Online forms

 

How We Use Your Personal Data (Legal Basis for Processing)

The Pavilion Hotel (Brighton) Ltd T/As Kings Hotel takes your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this policy. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw consent at any time.  The purposes and reasons for processing your personal data are detailed below: –

We collect your personal data in the performance of a contract or to provide a service and to ensure that orders are completed and can be sent out to your preferred address 

We collect and store your personal data as part of our legal obligation for business accounting and tax purposes

 

Your Rights

You have the right to access any personal information that The Pavilion Hotel (Brighton) Ltd T/As Kings Hotel processes about you and to request information about: –

What personal data we hold about you
The purposes of the processing
The categories of personal data concerned
The recipients to whom the personal data has/will be disclosed
How long we intend to store your personal data for
If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information, and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

 

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this policy or where there is a legal requirement. The Pavilion Hotel (Brighton) Ltd T/As Kings Hotel uses third parties to provide the below services and business functions, however all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy policy, the data protection laws and any other appropriate confidentiality and security measures.

 

Safeguarding Measures

The Pavilion Hotel (Brighton) Ltd T/As Kings Hotel takes your privacy seriously and we take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: –

 

How Long We Keep Your Data

The Pavilion Hotel (Brighton) Ltd T/As Kings Hotel only ever retains personal information for as long as is necessary, and we have strict review and retention policies in place to meet these obligations.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

COVID-19 ANNOUNCEMENT

Dear Guests,

It is with heavy hearts, that we have made the very difficult decision to follow the Government advice and temporarily close The Kings Hotel for the safety of our team, our guests and our community. While we would love to welcome you with our warm hospitality, we believe that closing is in the best interest of public health at this time.

We would like to extend our gratitude for your support and loyalty and we hope you and your loved ones are safe and well. As soon as a re-opening date for the hotel becomes more clear, we will be back in touch.

We would like to wish you and your families and friends the very best in these challenging times, and we look forward to welcoming you back very soon.

All the best,

Shaun,
General Manager